Refund Policy

15-day right of withdrawal

On contracts concluded between absentees, 17/1999. (II.5.) according to the regulations of the government decree, the consumer can withdraw from the contract and return the ordered product within 14 days of receiving the ordered product without giving a reason. . The buyer can exercise his right of withdrawal only if he returns the product to the seller in its original packaging, undamaged and together with the invoice. Following the return of the product, the entrepreneur shall refund the purchase price of the product to the consumer within 30 days at the latest, in accordance with the government decree, by making a transfer to the specified invoice number.

If you wish to use your right of withdrawal, you can indicate this in writing at one of our contact details. In the event of a written notification by post, we take into account the date of posting. In case of notification by post, it is absolutely necessary to send your notification as registered mail, so you can verify the date of mailing.
Deliver the ordered product to our company's address by mail or courier service. (1165 Budapest, Anilin utca 2c) It is important that the costs incurred in connection with the return of the product are borne by the Buyer, and our company is unable to accept packages sent by post. If required, we can notify a courier service that has a contract with our company about your intention to send a package, and you must pay the fee to the courier at the time of sending the package. after that, the product will be examined, and a report will be drawn up.

Sample declaration of withdrawal/termination

(fill in and return only in case of intention to withdraw/terminate the contract)


I/we, the undersigned, declare that I/we exercise my/our right of withdrawal/termination with respect to the contract for the sale of the following product(s) or the provision of the following service:2

Date of conclusion of contract / date of acceptance: 3

Name of consumer(s):

Address of the consumer(s):

Signature of the consumer(s): (only in case of declaration on paper)


1 Here it is necessary to indicate the name, postal address, and – if available – telephone number, fax number and electronic mail address of the company.

2 The product or service subject to the contract must be indicated here

3 The corresponding mark is